Why are the Net Promoter Scores of Document Apps so Low?
We decided to find out how people feel about the most popular document apps by surveying 249 people to calculate Net Promoter Score® (NPS) of 9 popular apps. Net Promoter Score is one the best indicators of customer satisfaction. That’s because they allow you to quickly understand how people feel about a product, plus exactly… (more) Why are the Net Promoter Scores of Document Apps so Low?