So you were just assigned the task of writing a postmortem report. Or maybe you need a quick template that you can assign someone on your team. Either way, what does a great postmortem report look like? I’ve got you covered. Across several companies, my teams have produced hundreds of postmortem reports over the years.… (more) How to Write the Perfect Postmortem Report
Behemoths Google and Microsoft dominate the document category, with G Suite and Office each used by millions of people, every day. Yet in spite of their dominance, new document apps keep launching with their own unique twists. Airtable is a reinvention of spreadsheets so people can make applications without writing a single line of code.… (more) Why Coda Believes The Future of Software is Documents and Makers
We recently analyzed 51 product manager job postings and found that the number one thing Product Managers own is documentation. I wanted to understand more about Product documents, so last week I emailed thousands of Product Managers and asked: “What are the product documents you create and who do you share them with?” We learned… (more) The Documents Product Managers Spend the Most Time On
In 2000, Marc Benioff staged the first theatrical protest that Silicon Valley had ever seen. The CEO of a tiny startup that no one had heard of paid actors to carry “anti-software” signs. They marched in front of a user conference for Siebel Systems, which sold customer relationship management software. Later that year, Benioff hosted… (more) How Salesforce Built a $13 Billion Empire from a CRM
Slack isn’t just the fastest-growing SaaS startup in history. It also accomplished the seemingly impossible in just five short years: Slack made work fun. Slack’s tagline is “Be Less Busy,” but for the first two years of Slack’s development, the company was very busy. What began as an internal tool hacked together out of necessity… (more) How Slack Became an $16 Billion Business by Making Work Less Boring
The myth of the college student who drops out to create the world’s next technological innovation in their garage is one of Silicon Valley’s most well-worn tropes. Yet every few years, a visionary young entrepreneur emerges who genuinely does change the world with their startup. Aaron Levie, co-founder and CEO of Box, is one such… (more) How Box Conquered the Enterprise and Became a $1.7 Billion Company in a Decade
With the possible exception of the earliest pioneers of Silicon Valley, such as IBM, Xerox, and Bell Labs, it’s hard to think of a company that has had a more profound, lasting impact on the world of technology than Microsoft. However, despite its role in fundamentally shaping the landscape of modern computing, Microsoft has an… (more) The Most Important Turning Points in Microsoft’s History
Some types of organization can get access to G Suite for free. This includes educational institutions that get access to the free G Suite for Education plan. What is G Suite for Education? G Suite for Education gives you access to all the standard apps from G Suite in addition to some specialized tools for… (more) Everything You Need To Know About G Suite for Education
I dread offboarding. I don’t know any manager that enjoys this process. Sure, sometimes the employee moves on to bigger and better opportunities. I’m thrilled for them but it is very bittersweet. I always hate seeing them go. Or the employee is being forced out. No matter the circumstances, it’s always heart-wrenching. I’ve found that… (more) The 8 Step-by-step Process for Offboarding Employees Gracefully
Why does onboarding time matter? Can’t we skip it? As managers, we have a lot on our plate. There never seem to be enough hours in the day. Why worry about onboarding time at all? Won’t new employees eventually figure it out anyway? Aren’t there more pressing problems to deal with? I’m always elated when… (more) How to Cut Onboarding Time to the Absolute Minimum
